Our Premium Membership for certain accounts comes with a Pass Guarantee. If you properly use the study materials on Tests.ca (namely, pass all the practice tests), we promise you a passing grade on your official written knowledge test or we'll refund your money.
Important: Please note that it's not an unconditional money-back guarantee, but a Pass Guarantee. This means that it's only applicable if you fail your test at the government location after passing all our practice tests.
Terms and Conditions
You must have passed all the practice tests for your type of vehicle on Tests.ca as a Premium user at least once and not earlier than 30 days before your exam date.
You must send us a copy of your failed knowledge test results within 30 days of exam failure.
You must be the primary account holder. Additional family members that got their free accounts as part of the Family Sharing packages are not covered by the Pass Guarantee and are not eligible for any kind of refund.
To claim
Just send us an email with your full name (must match the name and email address
used for your purchase at Tests.ca) and the shot of your official result.
What happens next
We'll check your account to make sure you've successfully completed all practice tests. Once that is confirmed, we'll issue a full refund (you'll receive a separate email confirmation).